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Witam Wszystkich,

Chciałbym poprosić o pomoc w rozwiązaniu problemu z oprogramowaniem do projektowania wnętrz. 

Przy zakupie oprogramowania otrzymałem dwa USB :

1. USB : Oprogramowanie - gotowe do instalacji na systemie Windows ( 7,8,10 )
2. USB : Klucz sprzętowy oprogramowania

Przebieg instalacji na systemie widnows :

1. Instalujemy oprogramowanie z USB 1

Po zainstalowaniu uruchamiamy oprogramowanie i wkładamy klucz ( USB 2 )

Program wykrywa klucz i można ze spokojem zacząć prace .


Informacje o moim komputerze :

Asus GL703  ( specyfikacja https://www.asus.com/us/Laptops/ROG-Strix-GL703/ )

System Operacyjny :  Linux Mint 19.3 Tricia

Problem :

Oprogramowanie na Linuxie instaluje się poprzez wine bez żadnego problemu , i uruchamia sie tez bez zadnego problemu .   Jedynym problemem jest to, ze klucz USB 2 , nie jest wykrywany przez system ( nie widać USB ) oraz przez program ( nie wykrywa USB )

Załączam print screen

Prosiłbym o pomoc.

Pozdrawiam ,
Pokaż wynik lsusb z podpiętym kluczem.
Dodatkowo, wyciągnij i włóż ten klucz do portu usb i wrzuć wynik dmesg | tail -n 25
(26-01-2020, 09:12)dedito napisał(a): [ -> ]Pokaż wynik lsusb z podpiętym kluczem.
Dodatkowo, wyciągnij i włóż ten klucz do portu usb i wrzuć wynik dmesg | tail -n 25
Prosze :
lsusb
Kod:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 0b05:1869 ASUSTek Computer, Inc.
Bus 001 Device 004: ID 13d3:5666 IMC Networks
Bus 001 Device 003: ID 8087:0a2b Intel Corp.
Bus 001 Device 008: ID 0403:f6c8 Future Technology Devices International, Ltd
Bus 001 Device 002: ID 093a:2521 Pixart Imaging, Inc. Optical Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Wynik bez klucza USB
dmesg | tail -n 25
Kod:
[ 1310.656962] mce: CPU7: Package temperature above threshold, cpu clock throttled (total events = 59)
[ 1310.656963] mce: CPU6: Package temperature above threshold, cpu clock throttled (total events = 59)
[ 1310.656963] mce: CPU4: Core temperature above threshold, cpu clock throttled (total events = 57)
[ 1310.656964] mce: CPU1: Package temperature above threshold, cpu clock throttled (total events = 59)
[ 1310.656965] mce: CPU3: Package temperature above threshold, cpu clock throttled (total events = 59)
[ 1310.656966] mce: CPU0: Package temperature above threshold, cpu clock throttled (total events = 59)
[ 1310.656967] mce: CPU4: Package temperature above threshold, cpu clock throttled (total events = 59)
[ 1310.663980] mce: CPU2: Package temperature/speed normal
[ 1310.663981] mce: CPU3: Package temperature/speed normal
[ 1310.663982] mce: CPU5: Package temperature/speed normal
[ 1310.663983] mce: CPU7: Package temperature/speed normal
[ 1310.663984] mce: CPU0: Core temperature/speed normal
[ 1310.663984] mce: CPU4: Core temperature/speed normal
[ 1310.663985] mce: CPU6: Package temperature/speed normal
[ 1310.663986] mce: CPU1: Package temperature/speed normal
[ 1310.663986] mce: CPU0: Package temperature/speed normal
[ 1310.663987] mce: CPU4: Package temperature/speed normal
[ 1348.878337] usb 1-3: USB disconnect, device number 7
[ 1352.421659] usb 1-3: new low-speed USB device number 8 using xhci_hcd
[ 1352.577663] usb 1-3: New USB device found, idVendor=0403, idProduct=f6c8, bcdDevice= 3.14
[ 1352.577667] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 1352.577670] usb 1-3: Product: 00-TASP+
[ 1352.577672] usb 1-3: Manufacturer: TeleVox
[ 1352.581903] hid-generic 0003:0403:F6C8.0004: hiddev1,hidraw3: USB HID v1.11 Device [TeleVox 00-TASP+] on usb-0000:00:14.0-3/input0
[ 1416.648379] usb 1-3: USB disconnect, device number 8
Wynik z kluczem podpietym pod USB port 1
Kod:
[ 2372.160309] mce: CPU4: Core temperature above threshold, cpu clock throttled (total events = 231)
[ 2372.160310] mce: CPU2: Package temperature above threshold, cpu clock throttled (total events = 269)
[ 2372.160311] mce: CPU7: Package temperature above threshold, cpu clock throttled (total events = 269)
[ 2372.160312] mce: CPU3: Package temperature above threshold, cpu clock throttled (total events = 269)
[ 2372.160313] mce: CPU6: Package temperature above threshold, cpu clock throttled (total events = 269)
[ 2372.160314] mce: CPU1: Package temperature above threshold, cpu clock throttled (total events = 269)
[ 2372.160316] mce: CPU5: Package temperature above threshold, cpu clock throttled (total events = 269)
[ 2372.160316] mce: CPU4: Package temperature above threshold, cpu clock throttled (total events = 269)
[ 2372.160321] mce: CPU0: Package temperature above threshold, cpu clock throttled (total events = 269)
[ 2372.163319] mce: CPU4: Core temperature/speed normal
[ 2372.163320] mce: CPU2: Package temperature/speed normal
[ 2372.163343] mce: CPU0: Core temperature/speed normal
[ 2372.163344] mce: CPU6: Package temperature/speed normal
[ 2372.163345] mce: CPU0: Package temperature/speed normal
[ 2372.163346] mce: CPU4: Package temperature/speed normal
[ 2372.163349] mce: CPU7: Package temperature/speed normal
[ 2372.163350] mce: CPU3: Package temperature/speed normal
[ 2372.163351] mce: CPU5: Package temperature/speed normal
[ 2372.163351] mce: CPU1: Package temperature/speed normal
[ 2431.614187] usb 1-4: new low-speed USB device number 9 using xhci_hcd
[ 2431.770205] usb 1-4: New USB device found, idVendor=0403, idProduct=f6c8, bcdDevice= 3.14
[ 2431.770211] usb 1-4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2431.770214] usb 1-4: Product: 00-TASP+
[ 2431.770217] usb 1-4: Manufacturer: TeleVox
[ 2431.774623] hid-generic 0003:0403:F6C8.0005: hiddev1,hidraw3: USB HID v1.11 Device [TeleVox 00-TASP+] on usb-0000:00:14.0-4/input0
Wynik z kluczem podpietym pod USB port 2
Kod:
[ 2372.160321] mce: CPU0: Package temperature above threshold, cpu clock throttled (total events = 269)
[ 2372.163319] mce: CPU4: Core temperature/speed normal
[ 2372.163320] mce: CPU2: Package temperature/speed normal
[ 2372.163343] mce: CPU0: Core temperature/speed normal
[ 2372.163344] mce: CPU6: Package temperature/speed normal
[ 2372.163345] mce: CPU0: Package temperature/speed normal
[ 2372.163346] mce: CPU4: Package temperature/speed normal
[ 2372.163349] mce: CPU7: Package temperature/speed normal
[ 2372.163350] mce: CPU3: Package temperature/speed normal
[ 2372.163351] mce: CPU5: Package temperature/speed normal
[ 2372.163351] mce: CPU1: Package temperature/speed normal
[ 2431.614187] usb 1-4: new low-speed USB device number 9 using xhci_hcd
[ 2431.770205] usb 1-4: New USB device found, idVendor=0403, idProduct=f6c8, bcdDevice= 3.14
[ 2431.770211] usb 1-4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2431.770214] usb 1-4: Product: 00-TASP+
[ 2431.770217] usb 1-4: Manufacturer: TeleVox
[ 2431.774623] hid-generic 0003:0403:F6C8.0005: hiddev1,hidraw3: USB HID v1.11 Device [TeleVox 00-TASP+] on usb-0000:00:14.0-4/input0
[ 2540.335871] usb 1-4: USB disconnect, device number 9
[ 2541.448657] usb 1-2: USB disconnect, device number 2
[ 2544.270331] usb 1-2: new low-speed USB device number 10 using xhci_hcd
[ 2544.422229] usb 1-2: New USB device found, idVendor=0403, idProduct=f6c8, bcdDevice= 3.14
[ 2544.422234] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2544.422236] usb 1-2: Product: 00-TASP+
[ 2544.422239] usb 1-2: Manufacturer: TeleVox
[ 2544.426215] hid-generic 0003:0403:F6C8.0006: hiddev1,hidraw0: USB HID v1.11 Device [TeleVox 00-TASP+] on usb-0000:00:14.0-2/input0
Wynik z kluczem podpietym pod USB port 3
Kod:
[ 2431.770211] usb 1-4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2431.770214] usb 1-4: Product: 00-TASP+
[ 2431.770217] usb 1-4: Manufacturer: TeleVox
[ 2431.774623] hid-generic 0003:0403:F6C8.0005: hiddev1,hidraw3: USB HID v1.11 Device [TeleVox 00-TASP+] on usb-0000:00:14.0-4/input0
[ 2540.335871] usb 1-4: USB disconnect, device number 9
[ 2541.448657] usb 1-2: USB disconnect, device number 2
[ 2544.270331] usb 1-2: new low-speed USB device number 10 using xhci_hcd
[ 2544.422229] usb 1-2: New USB device found, idVendor=0403, idProduct=f6c8, bcdDevice= 3.14
[ 2544.422234] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2544.422236] usb 1-2: Product: 00-TASP+
[ 2544.422239] usb 1-2: Manufacturer: TeleVox
[ 2544.426215] hid-generic 0003:0403:F6C8.0006: hiddev1,hidraw0: USB HID v1.11 Device [TeleVox 00-TASP+] on usb-0000:00:14.0-2/input0
[ 2605.617782] usb 1-2: USB disconnect, device number 10
[ 2609.570403] usb 1-3: new low-speed USB device number 11 using xhci_hcd
[ 2609.722264] usb 1-3: New USB device found, idVendor=0403, idProduct=f6c8, bcdDevice= 3.14
[ 2609.722268] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2609.722270] usb 1-3: Product: 00-TASP+
[ 2609.722272] usb 1-3: Manufacturer: TeleVox
[ 2609.726259] hid-generic 0003:0403:F6C8.0007: hiddev1,hidraw0: USB HID v1.11 Device [TeleVox 00-TASP+] on usb-0000:00:14.0-3/input0
[ 2632.990456] usb 1-2: new low-speed USB device number 12 using xhci_hcd
[ 2633.149674] usb 1-2: New USB device found, idVendor=093a, idProduct=2521, bcdDevice= 1.00
[ 2633.149679] usb 1-2: New USB device strings: Mfr=0, Product=2, SerialNumber=0
[ 2633.149681] usb 1-2: Product: USB OPTICAL MOUSE
[ 2633.154607] input: USB OPTICAL MOUSE as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.0/0003:093A:2521.0008/input/input31
[ 2633.154956] hid-generic 0003:093A:2521.0008: input,hidraw3: USB HID v1.11 Mouse [USB OPTICAL MOUSE] on usb-0000:00:14.0-2/input0
[code]
Wynik bez klucza w żadnym z USB
[code]
[ 2431.770214] usb 1-4: Product: 00-TASP+
[ 2431.770217] usb 1-4: Manufacturer: TeleVox
[ 2431.774623] hid-generic 0003:0403:F6C8.0005: hiddev1,hidraw3: USB HID v1.11 Device [TeleVox 00-TASP+] on usb-0000:00:14.0-4/input0
[ 2540.335871] usb 1-4: USB disconnect, device number 9
[ 2541.448657] usb 1-2: USB disconnect, device number 2
[ 2544.270331] usb 1-2: new low-speed USB device number 10 using xhci_hcd
[ 2544.422229] usb 1-2: New USB device found, idVendor=0403, idProduct=f6c8, bcdDevice= 3.14
[ 2544.422234] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2544.422236] usb 1-2: Product: 00-TASP+
[ 2544.422239] usb 1-2: Manufacturer: TeleVox
[ 2544.426215] hid-generic 0003:0403:F6C8.0006: hiddev1,hidraw0: USB HID v1.11 Device [TeleVox 00-TASP+] on usb-0000:00:14.0-2/input0
[ 2605.617782] usb 1-2: USB disconnect, device number 10
[ 2609.570403] usb 1-3: new low-speed USB device number 11 using xhci_hcd
[ 2609.722264] usb 1-3: New USB device found, idVendor=0403, idProduct=f6c8, bcdDevice= 3.14
[ 2609.722268] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2609.722270] usb 1-3: Product: 00-TASP+
[ 2609.722272] usb 1-3: Manufacturer: TeleVox
[ 2609.726259] hid-generic 0003:0403:F6C8.0007: hiddev1,hidraw0: USB HID v1.11 Device [TeleVox 00-TASP+] on usb-0000:00:14.0-3/input0
[ 2632.990456] usb 1-2: new low-speed USB device number 12 using xhci_hcd
[ 2633.149674] usb 1-2: New USB device found, idVendor=093a, idProduct=2521, bcdDevice= 1.00
[ 2633.149679] usb 1-2: New USB device strings: Mfr=0, Product=2, SerialNumber=0
[ 2633.149681] usb 1-2: Product: USB OPTICAL MOUSE
[ 2633.154607] input: USB OPTICAL MOUSE as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.0/0003:093A:2521.0008/input/input31
[ 2633.154956] hid-generic 0003:093A:2521.0008: input,hidraw3: USB HID v1.11 Mouse [USB OPTICAL MOUSE] on usb-0000:00:14.0-2/input0
[ 2712.900544] usb 1-3: USB disconnect, device number 11
Spróbuj wine w wersji development i ewentualna lektura tego: https://wiki.winehq.org/Hid i wklejenie tu wyników komend tam zawartych:

Kod:
wine cmd
net start winebus
[*]i wtedy zgłosi się wiersz poleceń Windows i w tym wierszu poleceń przechodzimy do katalogu z plikiem klucz.exe i uruchamiamy.
Zamykam